Tap in the search bar and type in your question.

Tap the Gear icon to access your settings.

Tap the Ghost button to open your profile.

Open the Snapchat app on your device and log in to your account.

To get in touch with Snapchat’s help team: In this article, we’ll show you how to contact Snapchat support, and give you some tips for having your problem with Snapchat resolved! You should only need to set up any particular customizations as everything else will be linked to your account.Having trouble with something on Snapchat? Want to get in touch with their customer support team, but not sure how? If so, you’re in the right place. Uninstall Snapchat, clear out any temporary files and reinstall the app again.

Any file corruption, misconfiguration or issue with a setting or file can be overwritten with a new copy. Reinstall the app – This is the move of last resort but can fix all manner of Snapchat issues. Either way, make sure iOS or Android is up to date. Switch on WiFi and let your phone detect any OS updates or you could go looking for one. Update your phone OS – This is a less common issue and usually it’s because a new version of Snapchat was released to address a change in the OS and you updated the app but not your operating system. Otherwise, select Snapchat and then Update. If there are some, the store app should tell you and allow you to update everything at once. Open the Apple App Store or Google Play Store and look for updates for your apps.

Update the app – Whether you use Android or iPhone, it’s important to keep all your apps up to date.

Snapchat support live chat